Privacy Policy

 

Budapest Bakeshop Franchise Corp. (“Budapest Bakeshop,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect personal information when you visit our website at www.budapestbakeshop.com (the “Site”), sign up for our VIP list or email communications, submit a franchise inquiry, or otherwise interact with us online.

By using the Site, you agree to the collection and use of your information as described in this Privacy Policy. This Policy is governed by applicable Canadian and United States privacy laws, including Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), Canada’s Anti-Spam Legislation (CASL), and applicable US state privacy laws.

 

1. Information We Collect

Information You Provide Directly:

• Name and email address when signing up for our VIP list or email newsletter
• Name, email, phone number, location, and other details when submitting a franchise inquiry
• Payment information when purchasing gift cards or placing online orders (processed by our third-party payment processor; we do not store full payment card details)
• Messages, feedback, or other content you submit through contact forms or customer support

Information Collected Automatically:

• IP address, browser type, device type, and operating system
• Pages visited, time spent on pages, links clicked, and referring URLs
• Cookie identifiers and similar tracking technologies (see Section 6 — Cookies)

Information from Third Parties:

• Analytics data from service providers such as Google Analytics
• Advertising and remarketing data from platforms such as Meta (Facebook/Instagram) and Google Ads, where applicable

   

2. How We Use Your Information

We use the personal information we collect for the following purposes:

• To send you marketing emails, VIP list communications, event invitations, and promotional offers you have opted into
• To process and fulfill online orders and gift card purchases
• To respond to franchise inquiries and communicate with prospective franchisees
• To operate, maintain, and improve the Site
• To analyze usage patterns and improve user experience
• To comply with applicable legal obligations
• To protect against fraud, unauthorized access, and other harmful activity

We will not use your personal information for purposes materially different from those described above without obtaining your prior consent where required by applicable law.

 

3. Legal Basis for Processing (Canadian and US Residents)
   
   

Canadian Residents — PIPEDA:

Under PIPEDA, we collect, use, and disclose personal information only with your knowledge and consent, except where the law permits or requires otherwise. By providing your information and using the Site, you consent to the collection and use of your information as described in this Policy. You may withdraw consent at any time, subject to legal or contractual restrictions, by contacting us at privacy@budapestbakeshop.com.

 

California Residents — CCPA/CPRA:

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including the right to know what personal information we collect, the right to delete your personal information, the right to opt out of the sale or sharing of your personal information, and the right to non-discrimination for exercising your privacy rights. Budapest Bakeshop does not sell personal information. To exercise your California privacy rights, contact us at privacy@budapestbakeshop.com.

 

Other US State Residents:

Residents of Virginia, Colorado, Connecticut, Texas, and other states with applicable privacy laws may have similar rights regarding their personal information. To exercise any such rights, contact us at privacy@budapestbakeshop.com.

 

4. How We Share Your Information

Budapest Bakeshop does not sell your personal information. We may share your information with:

• Service providers who assist us in operating the Site, processing payments, sending emails, and analyzing data, subject to confidentiality obligations
• Franchise development partners or consultants involved in evaluating franchise applications, where you have submitted a franchise inquiry
• Law enforcement or regulatory authorities where required by applicable law
• Successors in the event of a merger, acquisition, or sale of all or part of our business

All third-party service providers are required to handle your personal information in a manner consistent with this Privacy Policy and applicable law.

 

5. Email Communications and CASL Compliance

Budapest Bakeshop complies with Canada’s Anti-Spam Legislation (CASL). We will only send commercial electronic messages to you with your express or implied consent as defined under CASL. Every commercial email we send will include:

• Clear identification of Budapest Bakeshop as the sender
• A valid mailing address
• A clear and easy unsubscribe mechanism

You may withdraw your consent to receive commercial emails at any time by clicking the unsubscribe link in any email or by contacting us at privacy@budapestbakeshop.com. Unsubscribe requests will be processed within 10 business days.

 

6. Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies to enhance your experience, analyze traffic, and support our marketing efforts. Cookies are small data files stored on your device.

 

Types of cookies we use:

• Essential cookies: Required for the Site to function properly
• Analytics cookies: Help us understand how visitors interact with the Site (e.g., Google Analytics)
• Marketing cookies: Used to deliver relevant advertising and track campaign performance (e.g., Meta Pixel, Google Ads)

You may control cookie settings through your browser settings or through our cookie consent tool. Disabling certain cookies may affect the functionality of the Site. By continuing to use the Site, you consent to our use of cookies as described in this Policy.

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, to comply with legal obligations, to resolve disputes, and to enforce our agreements. When personal information is no longer required, we will securely delete or anonymize it.

• Email list and VIP list data: Retained until you unsubscribe or request deletion
• Franchise inquiry data: Retained for the duration of the inquiry process and for a reasonable period thereafter for record-keeping purposes
• Order and payment data: Retained as required by applicable tax and financial record-keeping laws
• Analytics data: Retained in accordance with our analytics provider’s data retention settings

   

8. Data Security

Budapest Bakeshop implements reasonable technical and organizational security measures to protect your personal information against unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security of your information.

In the event of a data breach that creates a real risk of significant harm to individuals, we will notify affected individuals and applicable regulatory authorities as required by applicable law, including PIPEDA’s mandatory breach reporting requirements.

 

9. Cross-Border Data Transfers

Budapest Bakeshop operates in both Canada and the United States. Your personal information may be transferred to, stored, and processed in countries other than your country of residence, including Canada and the United States. By using the Site, you consent to the transfer of your information to these countries, which may have different data protection laws than your home jurisdiction. We take reasonable steps to ensure your information receives an appropriate level of protection wherever it is processed.

 

10. Your Privacy Rights

Subject to applicable law, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete personal information
• Request deletion of your personal information
• Withdraw consent to our use of your personal information
• Request that we stop using your personal information for direct marketing
• Lodge a complaint with a relevant privacy regulatory authority

To exercise any of these rights, please contact us at privacy@budapestbakeshop.com. We will respond to your request within the timeframe required by applicable law (30 days under PIPEDA; 45 days under CCPA).

 

11. Children’s Privacy

The Site is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without verifiable parental consent, we will take steps to delete that information promptly.

 

12. Links to Third-Party Sites

The Site may contain links to third-party websites. This Privacy Policy does not apply to those sites. We encourage you to review the privacy policies of any third-party sites you visit.

 

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated Policy on the Site with the date of the most recent revision. Where required by applicable law, we will provide additional notice of material changes. Your continued use of the Site following any changes constitutes your acceptance of the updated Privacy Policy.

 

14. Contact Us — Privacy Inquiries

For questions, concerns, or requests related to this Privacy Policy or our privacy practices, please contact our Privacy Officer at:

Privacy Officer

Budapest Bakeshop Franchise Corp.

Email: privacy@budapestbakeshop.com 

Website: www.budapestbakeshop.com/privacy

If you are a Canadian resident and are not satisfied with our response to a privacy complaint, you may contact the Office of the Privacy Commissioner of Canada at www.priv.gc.ca. If you are an Ontario resident, you may also contact the Information and Privacy Commissioner of Ontario at www.ipc.on.ca. California residents who are not satisfied with our response may contact the California Privacy Protection Agency at www.cppa.ca.gov.

 

Budapest Bakeshop franchise locations are independently owned and operated.
© 2026 Budapest Bakeshop Franchise Corp. All rights reserved.